Our Model of Care
The HAP Model of Care is guided by a community needs assessment conducted by nursing students in the early stages of the project, to ensure that services reflect the true needs of the community – because, ultimately, the community is the expert. This model enables the clinic to provide a broad range of services that address the social, physical, psychological and socioeconomical aspects of health to support each client’s well-being. These core principles are threaded into our healthcare delivery across all sites.
Primary Healthcare
Our services include primary care, allied health triage, and referrals when necessary. Nursing students at the clinic provide wound care, chronic disease education, and health screenings such as blood pressure checks, blood glucose monitoring, and urinalysis. They also offer general health assessments, including vital signs and height and weight measurements. The clinic is equipped with supplies for wound care, and pregnancy testing.
Health Education
The clinic offers health education on a wide range of topics, including—but not limited to—dental hygiene, mother-baby care, nutrition (including budgeting and meal preparation), understanding and accessing health services, and sexual health.
Mental Health Support
We recognize the vital role mental health plays in overall well-being. We offer a social support hub where clients can access a variety of resources and services to meet their social and emotional needs. The clinic is a safe, welcoming space for all members of the community. We offer drop-in coffee chat sessions providing opportunities for connection, reflection, and support in a relaxed, inclusive environment.
Advocacy
We recognize that accessing the right resources can be challenging for some individuals. That’s why the HAP Clinic hosts seasonal clothing drives to support clients during both colder and warmer months. We also provide essential items such as health hygiene packs, coats, non-perishable food (including canned goods), and feminine hygiene products. In addition, we can connect you to other health services and offer referrals to programs tailored to your specific needs.